10209 East Colonial Drive #180
Orlando, Florida 32817
Main (407) 273-0021 - Fax (407) 273-0024

Return Policy

All merchandise purchased from Pharmacyexpress1.com may be returned either to our physical location or by mail within 30 days of receipt unless otherwise noted on product page. All returns should be accompanied by the original invoice included with the shipment and in its original condition.

In-store returns:

Bring the item and invoice to our store within 30 days of the date on the invoice for immediate credit to your credit card account or by cash if you paid via check or PayPal. Taxes will be refunded at the local rate. Items returned without an invoice or a receipt are subject to the approval of store management and will be refunded as a gift card. If you do not have the original invoice, please contact Customer Service toll-free, at 1-877-4RX-MEDS.

Returns by mail:

Contact Pharmacyexpress1.com toll-free, at 1-877-4RX-MEDS or Contact Us with your customer order number and the items you would like to return. If your items are eligible for return, our agents will email you a prepaid return label specific to your order. If you do not have access to a printer, a label can be mailed to you. Upon receipt of the prepaid return label, mail the item in the original packaging to our return center with your original invoice. On the invoice, circle the item(s) you are returning and check the box next to the appropriate return code. We will notify you via email when we have received and processed the returned item(s). Your method of payment will be credited the amount of your purchase minus the cost of return shipping, unless your order was damaged, defective, the wrong item was shipped to you. 

If you returned an item used to qualify for our free shipping promotion and the return reduces the order subtotal to less than the amount needed to qualify for free shipping, we will deduct the cost of shipping from the refund. Please allow 30 days from shipment of your return for credit to your method of payment.

Packages returned to Pharmacyexpress1.com as undeliverable will be refunded to the customer, including shipping charges. We are unable to re-ship undeliverable orders. If you would still like to purchase your items, you are welcome to place another order at Pharmacyexpress1.com with a new shipping address.

If an item arrives damaged or defective, please contact Pharmacyexpress1.com directly by calling toll-free, 1-877-4RX-MEDS. The product(s) will be replaced at no additional charge. However, we cannot accept returns of sexual wellness or seasonal products.